At Margaret Ambience, we take pride in the quality of our home decor items. If you are not fully satisfied with your purchase, we are here to help.
1. Return Eligibility
You may request a return within 5 days of receiving your order. To be eligible, the item must be:
- In its original packaging
- Unused and undamaged
- Accompanied by proof of purchase
2. How to Request a Return
To initiate a return, please contact us at [email protected] with your order details and reason for return. Our team will guide you through the return process.
3. Pickup and Inspection
Once your return is approved, a pickup will be scheduled. After receiving the returned item, we will inspect it to ensure it meets our return criteria.
4. Refund Method
We process refunds in cash only. Upon successful inspection, the refund will be arranged and delivered in cash within 7 business days from the date of return approval.
5. Non-Returnable Items
Items that show signs of use, damage due to mishandling, or are returned beyond the allowed return window will not be eligible for a refund.
6. Contact Us
For any questions or assistance regarding returns and refunds, please reach out to [email protected].